Customer Service Calls
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Live Chat Software for Customer Support
Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within
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Chat Interface for Operator
Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite
ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer
LiveHelpNow
LiveHelpNow Customer Service Software provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your
Skymol Communicator Live Chat Software v.3.0
Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site.
Service Desktop Pro
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business
West Wind Web Service Proxy Generator v.1. 1. 2007
The West Wind Web Service Proxy Generator for Visual FoxPro is a tool that automates the creation of Web Service clients utilizing the .NET framework called from Visual FoxPro to make SOAP/WSDL Web Service calls.
Close Support Service Desk v.3.5.0.7
The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.
Skymol Live Customer Support Software v.2.0
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site.
ServiceTrak v.1.0.0.0
ServiceTrak is a mobile dispatching interface between your DDMS system and a field service technician’s handheld unit. It provides field service technicians with real-time access to service calls and customer information via the Internet.
Queuing Model Excel
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model